Table
          of contents
          
           
          You
          have likely just browsed, perused and reviewed the
          prior links to get acquainted with connectios architectural and
          the services we offer as well as the roles
          connections architectural and owners play with each other in
          embarking on a project.
           
          This
          document is best understood if it is
          printed.  At the bottom of the column at the
          immediate left is ample room to take notes, make
          observations, and follow along with this document.
           
          Design
          and construction are inherently exciting. There
          are few things more satisfying than a successful
          project. The secret to success lies in the
          professional, business, and personal relationships
          between you, the owner and connections architectural, the
          architect. You and Your Architect provides
          guidance on how to establish and benefit from
          those relationships.
           
          Experience
          tells us that successful projects; those that
          achieve the desired results for owners, users, and
          architects; result from informed clients working
          with skilled architects to form sound
          professional, business, and often personal
          relationships. These relationships are formed
          early on and are nourished by clear communication,
          mutually understood expectation and willingness of
          both client and architect to understand and accept
          their responsibilities for realizing a successful
          project.
           
          Building
          in today's marketplace is a complex undertaking
          requiring many different products and skills.
          connections architectural understands the complexities and works
          with you to design an appropriate response to your
          requirements. In turn, it is our duty to work
          within the building industry and watch out for
          your best interest in transforming the design into
          a building.
          Getting Started
          The
          best way to begin a new project is for you; the
          owner; to reflect on what you bring to it:
          knowledge, experience, needs, desires,
          aspirations, and personal opinions. You also bring
          the resources to realize your expectations.
           
          Naturally,
          every owner starts from a different place. Some
          have had vast experience with design and
          construction and know what they want and how to go
          about getting it. Many owners have much less
          experience.
           
          Whatever
          your situation, it makes sense to begin with some
          self-examination to assess what you already know
          about your project and what you will establish
          with your architect's help. The questions outlined
          below can be used as a guide.
           
          You
          don't need firm or complete answers to these
          questions at this point. Indeed, we will help you
          think them through. A general understanding of
          where you are, however, will best help you begin
          to work with us immediately.
           
          What
          activities do you expect to execute in the
          project? Are you ready to translate these
          activities into specific spaces and square footage
          areas, or will the design program (the collection
          of parameters from which design is derived) emerge
          in working with us?
           
          Has
          a site been established, or will this decision
          also be a subject of discussion with us?
           
          Have
          you, or perhaps others, fixed a construction
          schedule or budget?
           
          What
          are your design aspirations? What thought have you
          given to the design quality or amenity you are
          seeking in this project?
           
          What
          are your overall expectations for the project?
          What are your basic motivations as a client, and
          what role does this project play in achieving your
          overall goals?
           
          How
          do you make decisions? Will a single person sign
          off on recommendations? Are committees necessary?
           
          How
          much information do you need to make decisions? Do
          you require a lot of detail?
           
          Do
          you have the resources to do this project? Where
          will they come from, and what strings may be
          attached?
           
          How
          much experience do you have in design and
          construction? Have you done this before? If so,
          where have you been most successful, and when were
          you disappointed?
           
          These
          and other questions need to be asked and
          considered to effectively begin a strong working
          relationship with connections architectural.
           
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          Why connections architectural is the right firm
          for you
          Whether
          you are building your own home or designing a
          commercial complex, connections architectural is the right
          architect for you.
           
          First-time
          clients, even experienced clients facing new
          situations, always have many questions about our
          firm. Some of the more common ones are addressed
          here.
           
          When,
          in the life cycle of a project, should I bring
          connections architectural into the picture?
           
          As
          early as possible. We help you define the project
          in terms that provide meaningful guidance for
          design. We also perform site studies, help secure
          planning and zoning approvals, and perform a
          variety of other pre-design tasks.
           
          Therefore,
          an initial meeting can serve two purposes. To meet
          and get a feel for each other and to get a general
          opinion on your ideas. Setting up an appointment
          is simple and you have nothing to lose.
           
          What
          can I realistically expect to learn from an
          initial meeting? How can I structure it to make it
          as informative as possible?
           
          You
          can learn how connections architectural will approach your project.
          Ask us how we will intend to gather information,
          establish priorities, and make decisions. Ask us
          what we see as the important issues of
          consideration in the project. Evaluate our
          interest in your project: Will your needs be a
          major or minor concern? Evaluate the firm's style,
          personality, and approach: Are we compatible
          together?
           
          How
          should I follow up?
           
          Tell
          us what you intend to do next and when you plan to
          make your decision. Return to the material you've
          seen so far- the resume, the portfolio, this web
          page. Re-establish the reasons why you contacted
          us in the first place. If you reside near connections architectural
          projects, you may want to visit them and see them
          in use. Notify us as soon as possible. Remember,
          conditions change. We may not be able to offer the
          same project team if you must take several weeks
          or months to decide. However, we will always work
          with you to schedule the right people as soon as
          possible.
           
          On
          what should I base my decision?
           
          Personal
          confidence is paramount. We will go over all the
          factors with you: design ability, technical
          competence, professional service, and cost. Once
          you are ready to begin the process, we will enter
          detailed negotiations of services and
          compensation. connections architectural's standard form documents
          offer an excellent starting point for contract
          negotiation.
           
          Some
          say that I should select a builder or contractor
          before selecting an architect. When is that good
          advice?
           
          It
          really never is unless you are a builder or
          contractor yourself. It always works best to
          select the architect first. You are hiring
          connections architectural to help you understand how to make the
          builder or contractor an effective member of the
          building team. Remember, we serve as an agent
          working on your behalf.
           
          What
          about competitive bidding?
           
          connections architectural
          always provides you with a service proposal during
          your selection process. We encourage you to visit
          other architectural firms, if that is your choice,
          and believe that our service proposal can serve as
          a basis for understanding the services you should
          receive.
           
          This
          will help you recognize that factors in addition
          to cost -such as experience, technical competence,
          and variety of work- will be important to your
          decision. In addition, if you are considering
          soliciting proposals from more than one firm, you
          will want to make sure that you can provide all
          the information required for definite proposals,
          ensuring that the proposals you get offer the same
          scope of services as connections architectural's, so that they can
          be evaluated on a consistent basis.
           
          Important
          issues to remember:
           
          You
          are engaging the services of a professional. You
          will be working closely with connections architectural throughout
          the life of the project, and our relationship may
          extend to future projects. Investing in a
          relationship with us assumes that you will take as
          much care as you would to select a financial or
          legal adviser.
           
          This
          will also be a business relationship. You will
          find out how we do business, how we work with our
          clients, how responsive we are to your management
          and decision styles, and how well our work stacks
          up against your expectations.
           
          Ask
          questions. Respect connections architectural as a professional firm
          who will bring experience and specialized
          knowledge to your project. At the same time, don't
          be afraid to ask the same questions you've asked
          yourself: What does connections architectural expect from the
          project? How much information do we need? How do
          we set priorities and make decisions? How will
          engineering or other consultant services be
          provided? How will we provide quality control
          during design? What is our firm's
          construction-cost experience?
           
          Be
          frank. Tell us what you know and what you expect.
          Ask for an explanation of anything you don't
          understand. The more on the table at the outset,
          the better the chances are for a successful
          project. Remember, a good architect is a good
          listener. Only when you have outlined your issues
          can we translate those issues to the project's
          schedule and budget.
           
          Selection
          Is a Mutual Process
           
          connections architectural
          is as careful in selecting you as you are in
          selecting us. We are as interested in a successful
          project as you are, and we can assure you know
          that good architecture results from fruitful
          collaboration between architects and clients.
           
          Design
          as a Condition of Selection
           
          What
          happens when you ask connections architectural to design a project
          as a condition of selection?
           
          Even
          the simplest of projects are very complex. Each
          situation is different, including people, needs,
          site, financing, and regulatory requirements. Many
          of your needs and expectations become specific
          only in the process of design. As the project
          proceeds, priorities are clarified and new
          possibilities emerge. Our knowledge, experience,
          and skill become part of the project and
          contribute still more possibilities. These facts
          suggest that back-of-the-envelope designs done as
          part of our initial meeting are no substitute for
          the complex, time-consuming, and intensive
          dialogue and inquiry that characterize
          architectural design.
           
          Sometimes
          you will know just what you need. If you feel you
          are one of those owners, seriously consider
          engaging us on an hourly consulting basis to
          review and test your knowledge. Detailed
          professional evaluations of existing buildings can
          be valuable in uncovering problems and
          possibilities that may affect your decision. The
          process of adapting an existing building design to
          a new site may be more complex than it appears,
          considering, for example, topography, drainage,
          other soil conditions, solar orientation, views,
          traffic patterns, and community issues. All issues
          you might think you know a lot about but may not.
          Or you may be overlooking crucial issues.
           
          In
          some circumstances, a design proposal may be
          required for a project to move to the next step.
          Consider your chances of obtaining funding for the
          project much stronger if you use the services of
          an architect. connections architectural has provided many
          organizations with design proposals to encourage
          funding on projects.
           
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          Identifying the Services You
          Need
          You
          may already have an idea of the scope of
          professional services required for your project,
          but most owners want to work with us to identify
          what is needed. Different projects require
          different combinations of architectural services.
          An early task is to identify those services
          essential to the success of the project.
           
          The
          Important Choices
           
          Most
          of our projects require a set of basic services:
          preliminary (usually called schematic) design,
          design development, preparation of construction
          documents (drawings and specifications),
          assistance in the bidding or negotiation process,
          and administration of the agreements between you
          and your builder or contractor.
           
          Some
          of our projects require other services. For
          example, predesign work may be essential:
          facilities programming, surveys of existing
          facilities, marketing and economic feasibility
          studies, budgeting and financing packages,
          site-use and utilities studies, environmental
          analyses, planning and zoning applications, and
          preparation of materials for public referenda.
          Projects may also require special cost or energy
          analyses, tenant-related design, or special
          drawings, models, and presentations.
           
          Not
          all services are provided by us. Sometimes owners
          have considerable project planning, design, and
          construction expertise and may be fully capable of
          undertaking some project tasks themselves. Other
          owners find it desirable or necessary to add other
          consultants to the project team to undertake
          specific tasks. Here discussion will be necessary
          to establish who will coordinate owner-supplied
          work or other services provided beyond the scope
          of our agreement.
           
          There
          are two effective approaches to establishing
          services.
           
          The
          first is to establish a set of basic services-a
          standard grouping of services common to many
          projects. When you use this approach, a second
          category of additional services is used to cover
          pre-design services as well as a wide variety of
          special studies or services that some projects
          require (like those mentioned above).
           
          The
          second is to use the designated services approach,
          which asks owners and architects to select an
          appropriate complement of services.
           
          The
          standard-form owner-architect agreements for both
          of these approaches, Standard Form of Agreement
          Between Owner and Architect, and its condensed
          version, Abbreviated Form of Agreement Between
          Owner and Architect for Construction Projects of
          Limited Scope, embodies the basic services
          approach. Then there is Standard Form of Agreement
          Between Owner and Architect for Designated
          Services. It is used to employ the designated
          services approach. In fact, Standard Form of
          Agreement Between Owner and Architect for
          Designated Services provides a range of 83
          separate architectural, interiors, and
          construction management services from which to
          choose. The owner pays only for the services
          necessary for the project's success, and the
          architect can effectively measure the firm's time
          and resources.
           
          Deciding
          on Services
           
          The
          best strategy is for us to sit down together and
          identify the services needed. Some advice:
           
          Using
          the list of designated services, a representation
          of which appears on pages eight and nine as an
          initial discussion guide. Doing so provides a
          chance to talk about all possible service options.
           
          Recognize
          that even when a number of services are designated
          at the outset, other services may be required once
          you are under way. For example, you may require
          zoning approvals or you may wish to do economic
          analyses of a new energy-saving system. Other
          services may be added to an existing agreement at
          any time.
           
          You
          may opt to set aside a design contingency budget
          under the joint control of you and your architect
          to fund design changes and refinements once
          construction begins.
           
          Construction
          contract administration services are a case of
          spending a penny to save a dollar. When you've
          taken care to see that a building has been
          designed as you want, you certainly want it built
          as it was designed. connections architectural can observe the
          construction work for its compliance with drawings
          and specifications, approve materials and product
          samples, review the results of construction tests
          and inspections, evaluate contractor requests for
          payment, handle requests for design changes during
          construction, and administer the completion,
          start-up and close-out process of your project.
          Getting the building that was designed; and on
          budget; is important. Attaining that goal requires
          considerable experience, time, and effort.
           
          Unfortunately,
          disputes occasionally arise between you and your
          contractor. Most disputes arise during
          construction, which, for you, is an important
          consideration. In such a situation, according to
          standard forms, connections architectural serves as an impartial
          mediator/arbiter between you and your contractor.
          The standard forms also call for arbitration and,
          sometimes, independent mediation, both of which
          are provisions to find solutions outside of a
          courtroom.
           
          An
          agreement for post-construction, building
          evaluation; perhaps a joint inspection by you and
          your architect six months after the building is
          occupied-will help to serve as a checkup that the
          building is being used and maintained properly.
           
          The
          specifics of your project will guide your choice
          of agreement form. The designated-services
          approach requires a little more effort up front,
          as it involves the decision of which of the 83
          possible services to include. However, designating
          services brings discipline and clarity to the
          process of deciding who will do what. 
           
          What
          If There Are Too Many Unknowns?
           
          Sometimes,
          too little is known about the project to determine
          the full extent of professional services in
          advance and proceed to a contractual agreement
          based on designated services. If this is the case,
          consider engaging us to provide project definition
          and other pre-design services first, with
          remaining phases and services to be determined
          later.
           
          List
          of Design Services Provided By connections architectural
           
          As
          the owner, you will find it helpful to review this
          chart with your architect to acquaint yourself
          with the various phases of design and construction
          and the services available for each. With that
          knowledge, you will be able to work with your
          architect to select services that are appropriate
          to your needs.
           
          This
          chart lists types of services offered by
          architects. The chart groups services under seven
          broad classifications that track the possible
          phases of a project as delineated in Standard Form
          of Agreement Between Owner and Architect for
          Designated Services. This agreement contains an
          expansive listing of available services and allows
          the parties to identify in detail the specific
          services required for a given project.
           
          Additional
          Services contained in expanded list of services:
           
          
            - Project
              Administration Management Services
- Pre-design
              Services
- Site
              Development Services
- Design
              Services
- Bidding
              or Negotiation Services
- Contract
              Administration Services
- Project
              Administration
- Programming
- Site
              Analysis and Selection
- Architectural
              Design/Documentation
- Bidding
              Materials
- Submittal
              Services
- Disciplines
              Coordination/Document Checking 
- Space
              Schematics/Flow Diagrams
- Site
              Development Planning
- Structural
              Design/Documentation
- Addenda
- Observation
              Services
- Agency
              Consulting/Review/Approval
- Existing
              Facilities Surveys
- Detailed
              Site Utilization Studies
- Mechanical
              Design/Documentation
- Bidding/Negotiation
- Project
              Representation
- Owner-Supplied
              Data Coordination
- Marketing
              Studies
- On-Site
              Utility Studies
- Electrical
              Design/Documentation
- Analysis
              of Alternates/Substitutions
- Testing
              & Inspection Administration
- Schedule
              Development/Monitoring of the Work
- Economic
              Feasibility Studies
- Site
              Utility Studies
- Civil
              Design/Documentation
- Special
              Bidding
- Supplemental
              Documentation
- Preliminary
              Estimate of Cost of the Work
- Project
              Financing
- Environmental
              Studies and Report
- Landscape
              Design/Documentation
- Bid
              Evaluation
- Quotation
              Requests/Change Orders
- Presentation
- Zoning
              Processing Assistance
- Interior
              Design/Documentation
- Contract
              Award
- Contract
              Cost Accounting
- Geo-technical
              Engineering
- Special
              Design/Documentation
- Furniture
              and Equipment Installation Administration
- Site
              Surveying
- Materials
              Research/Specifications
- Interpretations
              and Decisions
- Project
              Closeout
- Post-contract
              Services
- Maintenance
              and Operational Programming
- Startup
              Assistance
- Record
              Drawing
- Warranty
              Review
- Post-contract
              Evaluation
As
          the owner, you will find it helpful to review this
          chart with us to acquaint yourself with the
          various phases of design and construction and the
          services available for each. With that knowledge,
          we will both be able to select the services that
          are appropriate to your needs.
           
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          Negotiating The Agreement 
          Owner-Architect
          agreements spell out what we both bring to the
          professional relationship and what you can expect
          from it.
           
          The
          formal agreement between us is an opportunity to
          assure that we both envision the same project,
          requirements, and expectations. Before committing
          these requirements and expectations to paper,
          follow these five steps presented below to
          identify any items that may have been missed.
           
          Establish
          project requirements
           
          Write
          down your project requirements as either a short
          statement or a very detailed compilation. Address
          these points:
        
        
          Describe
          project tasks and assign responsibility for each
          one
           
          We
          will identify the predesign, design, construction,
          and post-construction tasks that must be
          undertaken to achieve project objectives. The
          chart on pages eight and nine, taken from Standard
          Form of Agreement Between Owner and Architect for
          Designated Services, represents the potential
          scope of designated services and provides a useful
          starting point for this discussion. Both parties
          should then identify the services required for the
          project and who will be responsible for each.
           
          Advice:
          To help produce a complete schedule, include all
          necessary tasks, even if they will be done by
          others (say, a regulatory agency's review).
           
          Develop
          a First-Cut Schedule
           
          Place
          the tasks and responsibilities on a time line,
          estimating duration for each task. Identify the
          tasks that if delayed for any reason will delay
          completion of the project. Compare the time line
          with the target completion date and adjust one or
          both as appropriate. 
           
          Advice:
          The owner, architect, and other key team members
          who must live with the project schedule should be
          involved in its development. 
           
          Take
          a Critical Look at the Results
           
          Is
          the schedule reasonable, particularly given the
          project's requirements and budget? Have you
          allowed yourself enough time to review our
          submissions, receive regulatory agency approvals,
          seek your own recommendations and approvals, and
          make your decisions? Many project schedules don't
          provide enough time for decision making. 
           
          Use
          This Planning Work as a Basis for Establishing
          connections architectural's Compensation
           
          Ask
          us to provide you with a compensation proposal
          that is based on the tasks and schedule outlined
          above. 
           
          The
          Owner-Architect Agreement
           
          If
          you've done your homework, the written agreement
          should follow without difficulty. Although a
          certain amount of negotiation is inevitable, we
          should both be of common mind on the key issues of
          project scope, services, responsibilities,
          schedule, construction budget, and compensation.
          Some advice on this subject: 
           
          Use
          a written contract. No
          handshake or letter agreement is firm enough to
          cover thoroughly all the roles, responsibilities,
          and obligations that we must carry out. 
           
          Use
          the documents. These
          standard forms of agreement mentioned above have
          been carefully reviewed and modified over many
          years. Widely used by and accepted in the
          construction industry, they present a current
          consensus among organizations representing owners,
          lawyers, contractors, engineers, and architects.
          They are coordinated with one another to work as a
          complete set. For example, the
          architect-consultant agreement serves as the
          subcontract for the owner-architect agreement, and
          the owner-contractor agreement, usually negotiated
          later, extends the architect's services into the
          construction phase. 
           
          Do
          not expect connections architectural to warrant or guarantee
          results. As
          a provider of a professional service, we can only
          be required to perform to a professional standard.
          Perfection would be nice, but it is unrealistic
          and uninsurable. Courts recognize this, and so too
          must responsible clients like you.
           
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          Compensation
          Appropriate
          professional compensation is important to meeting
          your goals; cost and value go hand in hand. 
           
          Experienced
          clients always recognize that adequate
          compensation is in their best interest as it
          assures the type and level of services needed to
          fulfill their expectations. You may have questions
          about how to arrive at the appropriate
          compensation for your project. Some of the more
          frequent questions are answered here. 
           
          How
          much should I expect to pay connections architectural?
           
          That
          will depend on the types and levels of
          professional services provided. More extensive
          services or a more complex or experimental project
          will require more effort by us and add more value
          to the project. You should budget accordingly for
          architectural services. And what methods of
          compensation are available? 
           
          These
          are the most common:
        
        
          It
          is worthwhile to note that Standard Form of
          Agreement Between Owner and Architect for
          Designated Services provides six separate methods
          of compensation that can be tailored to the types
          of services being provided. 
           
          My
          project is one characterized by repetitive units
          (bedrooms, apartments). Does it make sense to use
          these units as a basis for compensation? 
           
          Sometimes-for
          example, when the probable number of units (or,
          alternatively, the highest and lowest probable
          numbers) is known. 
           
          Percentage
          of construction cost has been a simple and popular
          method of compensation. Is it recommended? 
           
          Again,
          it depends. While the percentage method is simple
          in concept, it requires a rigorous determination
          of what the construction cost includes. The result
          may be too high or too low, given the complexity
          of the project and the professional services
          required. Finally, this method may penalize us for
          investing extra effort to reduce construction cost
          on behalf of the owner. 
           
          What
          does a stipulated sum include? 
           
          This
          is a matter of negotiation with us, but generally
          it includes our direct personnel expenses (salary
          and benefits), other direct expenses chargeable to
          the project (such as consultant services),
          indirect expense or overhead (costs of doing
          business not directly chargeable to specific
          projects), and profit. The stipulated sum does not
          usually include reimbursable expenses. 
           
          When
          does it make sense to consider hourly billing
          methods? 
           
          Again,
          this is a matter of negotiation, but it makes good
          sense when there are many unknowns. Many projects
          begin with hourly billing and continue until the
          scope of services is defined and establishing a
          stipulated sum is possible. It may also make sense
          to use this approach for construction contract
          administration and special services, such as
          energy and economic analyses. 
           
          What
          are reimbursable expenses? 
           
          These
          are out-of-pocket expenses incurred by us on
          behalf of the project that usually cannot be
          predicted at the outset, such as long-distance
          travel and communications, reproduction of
          contract documents, and authorized overtime
          premiums or consultants and specialists that are
          brought in. These are usually billed with an
          additional modest multiplier to cover overhead
          costs and lost interest on these types of
          expenses. Detailed in the owner-architect
          agreement, they are usually outside the stipulated
          sum or hourly billing rate and normally billed as
          they occur. 
           
          What
          about payment schedules? 
           
          Once
          the method and amount of compensation have been
          established, ask us to provide a proposed schedule
          of payments. Such a schedule will help you plan
          for the financial requirements of the project. The
          schedule is commonly set-up with monthly payments
          or by phase completion. 
           
          What
          other expenses can the owner expect? 
           
          The
          owner-architect agreement outlines a number of
          owner responsibilities, some of which will require
          financial outlay. These include site surveys and
          legal descriptions, soil-engineering services (for
          example, test borings or pits), required technical
          tests during construction (for example, concrete
          strength tests), an on-site project
          representative, and the necessary legal, auditing,
          and insurance counseling services needed to
          fulfill the owner's responsibilities. 
           
          What
          happens if we both can't agree on compensation? 
           
          Keep
          the lines of communication open so that each will
          understand the other's basis for negotiation.
          Often, differences result from incomplete or
          inaccurate understandings of project scope or
          services. Perhaps some services can be performed
          by us on an hourly basis or by the owner. Perhaps
          coordination of owner forces, special consultants,
          or other team members mandated by the owner are
          adding to our costs. When everything is mutually
          understood and there is still no closure on the
          details or method of compensation, both have no
          choice but to discontinue negotiation and
          unfortunately go separate ways.
           
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          Keeping the Project on Track 
          Both
          of us can take specific steps to help meet your
          quality, time, and budget goals. 
           
          Design
          and construction are team activities. Many
          individuals and firms come together to do a
          project. They usually will not have worked
          together before and may not work together again.
          They collaborate to produce a complex and often
          unique result on a specific site. As the project
          unfolds, hundreds of individual design decisions
          and commitments are made. Needs and conditions
          change, and work is modified. A strong and healthy
          relationship between us is essential to keep the
          project on track. 
           
          Recognizing
          your Responsibilities
           
          The
          owner-architect agreement and general conditions
          of the contract for construction provide clear
          guidance on what is expected of the owner. General
          Conditions outline several responsibilities. Your
          architect will assist you in clarifying them. 
           
          The
          owner must provide: 
        
        
          Recognizing
          Some of the Fundamental Realities of Building
           
          As
          a nation, we spend more than $300 billion annually
          for new construction and renovation in the U.S..
          Architects and their clients have had the
          opportunity to gain some collective wisdom from
          these projects-wisdom that may be of value to you
          in project planning and follow-through. 
           
          Project
          scope, quality, and cost are inextricably related.
          Any two of these variables can be fixed and
          controlled in design; the marketplace takes cares
          of the third. You will need to establish
          priorities among them and set acceptable ranges
          for each one. 
           
          connections architectural
          always challenges the program, schedule, and
          budget. Even when these have been developed
          through painstaking effort, it is in the client's
          best interest to encourage this challenge. In this
          way, we come to understand project requirements.
          The analysis may also reveal existing or potential
          problem areas. 
           
          As
          design proceeds, important issues will surface.
          Our services bring you increased understanding of
          the project and the project changes as a result.
          Each milestone, usually marked by the end-of-phase
          submissions written into the owner-architect
          agreement, should be used to assure continuing
          consensus on project scope, levels of quality,
          construction cost, and budget. It may also be
          necessary to adjust the required services at these
          points. 
           
          The
          secret to successful projects is effective project
          management by both owner and architect. A summary
          of what the owner can do to keep the project
          running smoothly through design and construction
          is presented below. 
           
          Project
          Plan
          Insist on a project work plan, preferably as part
          of the process of negotiating the project
          agreements. Ask that the plan be updated on a
          regular basis and after any major change in scope,
          services, or schedule. 
           
          Team
          member Be
          part of the project-planning process and all
          project meetings. Be sure that your own deadlines,
          as well as your own decision processes, are
          reflected by that plan. 
           
          Client
          Representative Identify
          a single person to represent you and to speak for
          you at planning sessions and project meetings. The
          scope of the client representative's authority
          should be understood by all involved. 
           
          Internal
          Coordination If
          yours is an organization where several people or
          departments must be involved in the project work,
          make it clear that the client representative
          speaks as the boss. Conflicting advice or
          requirements will inevitably cause problems later. 
           
          Meetings
          Plan
          on regular meetings of the project team and
          participate in them. Meetings should have clear
          agendas. Persons with assigned tasks should have
          them done in time for the meetings. Be sure that
          the architect prepares minutes that clearly
          identify what was decided, what items now require
          a decision, and who is responsible for the next
          steps. Minutes should be circulated to all team
          members. 
           
          Documentation
          Require
          that contacts us (for example, phone conversations
          and data-gathering sessions) be documented, and
          the results shared with appropriate members of the
          project team. This system keeps everyone informed
          of what's being discussed and decided outside of
          formal project meetings and presentations. 
           
          Phases
          The
          standard forms of agreement designate three major
          design phases and submissions by the architect:
          schematic design, design development, and
          construction documents. You may wish to include
          additional submissions, recognizing that each adds
          time and cost to the project. Use these milestones
          to review what has been done and approve it as the
          basis for moving forward. 
           
          Decision
          Process Be
          sure that both of us understand the process by
          which decisions will be made: Who requires what
          information, whose approval is required, how much
          time should be allocated for review of
          submissions? Diagram the process if you are
          unsure. 
           
          Decisions
          Make
          decisions when they are called for. Keeping the
          project on hold while the team awaits your
          decision increases the possibility of changes in
          conditions that may upset the delicate balance
          between project time, cost, and quality. 
           
          Agreement
          Modifications Keep
          the owner-architect agreement up-to-date. Modify
          it when project scope or services are changed. 
           
          Questions
          When
          you have questions, ask them. Pay particular
          attention to design submissions, since the work of
          each phase is further developed in the next phase.
          All questions should be resolved before the
          construction contract documents phase begins, as
          changes beyond this point will most likely result
          in increased time and cost. 
           
          Problems
          Address
          problems when they arise and before small ones
          become large ones. Regular project meetings
          provide a natural opportunity. 
           
          Bringing
          the Builders on Board
           
          At
          some point, the project team must be expanded to
          include the firm or firms that will build the
          project. There are two basic approaches: 
           
          You
          may select the contractor or contractors based on
          the construction contract documents prepared by
          us. Public entities generally must engage in an
          open competitive bidding process. Other owners may
          choose open competitive bidding, competitive
          bidding by a few invited firms, or negotiation
          with a single selected contractor or builder. 
           
          You
          may choose to include the contractor as a member
          of the design team. The contractor may be paid a
          fee for consultation during design. A method of
          compensation for the construction work is
          negotiated when the design has progressed in
          sufficient detail to serve as a basis for a cost
          proposal. 
           
          However
          and whenever contractors are selected, we will
          prepare the bidding documents and the
          owner-contractor agreement forms as part of the
          construction contract documents. It is sound
          practice to engage our assistance in the bidding
          or negotiation process and recommending of
          construction contractors. 
           
          Maintaining
          our Professional Relationship
           
          connections architectural's
          services should not end with the award of
          construction contracts. It is highly advisable to
          retain the us to: 
           
          Observe
          the construction work, evaluate it for compliance
          with the contract documents and help to determine
          that the project is being built as designed. This
          service is especially important. The contractor's
          failure to construct what has been designed can
          have major consequences for you. 
           
          Review
          shop drawings (detailed drawings of specific
          building components) and product and material
          samples to confirm the contractor's understanding
          of the design intent. 
           
          Make
          design changes that result from owner decisions,
          design refinements, or unexpected conditions in
          the field. 
           
          Provide
          a variety of other important services for the
          owner-checking 
           
          contractor
          payment requisitions against the progress of the
          work, providing final inspections and
          certifications for the owner, and assisting with
          building start-up and user education. 
           
          Keep
          an eye on your bottom line. As the team member who
          has been involved with your project from the
          outset, your architect is capable of helping you
          control your construction budget throughout
          construction and initial occupancy of the project. 
           
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